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Legal Notice
Site Publisher:
TEAM MARGERIDE, a SAS company with its headquarters located in Les Salles, 48600 Auroux, France, registered in the Mende (48) registry.
SIREN Number: 880 348 222
Phone Number: +33 7 81 73 30 91
Email Address: [contact@cosmetiquesdromazere.fr](mailto:contact@cosmetiquesdromazere.fr)
Publication Director: Christian Favier
Website Hosting:
OVH – https://www.ovh.com/ 2 rue Kellermann / BP 80157 59100 Roubaix
Terms of Use (CGU)
Continuing to browse this site constitutes full acceptance of the following terms and conditions of use.
The online version of these terms of use is the only enforceable one during the entire period of site usage, until a new version replaces it.
These CGU define the conditions and modalities of access to www.cosmetiquesdromazere.fr for consultation and/or use, for all users.
They define the rights and obligations of the parties within this framework.
These CGU are indivisible and acceptance applies in full. Users cannot unilaterally waive the application of any clause.
Commercial relations between Team Margeride and its clients, if any, are governed exclusively by the general terms of sale accepted beforehand by the client, BEFORE validating any orders.
These terms of use are governed by French law.
TEAM MARGERIDE reserves the right to modify the terms of these CGU at any time without justification.
1. Site Navigation www.cosmetiquesdromazere.fr :
- All purchases on www.cosmetiquesdromazere.fr are reserved for adults.
- Access to and use of www.cosmetiquesdromazere.fr is strictly personal. You agree not to use this site or its information for commercial, political, advertising purposes, or any form of solicitation, including unsolicited emails (spam).
2. Site Content www.cosmetiquesdromazere.fr :
- All trademarks, photographs, texts, illustrations, icons, images, videos, sounds, and third-party applications used to operate the site, as well as all elements reproduced on www.cosmetiquesdromazere.fr, are protected under intellectual property laws.
- Team Margeride holds full ownership of all media on the site. Any reproduction, representation, use, or adaptation without written consent from Team Margeride is prohibited.
- Team Margeride reserves the right to modify, at any time and without prior notice, the content of the site or any part of it.
3. Site Management:
Team Margeride may, at any time and without justification:
- Suspend, interrupt, or limit access to all or part of the site;
- Restrict access to certain users;
- Remove any information disrupting site operation or violating national or international laws;
- Suspend, interrupt, or limit access for maintenance or updates.
4. Limitations of Liability
- Team Margeride is not liable for direct or indirect damages to user equipment caused during access to www.cosmetiquesdromazere.fr, whether due to defective or infected hardware, bugs, or incompatibilities.
- Team Margeride is not liable for indirect damages (e.g., loss of business or opportunity) resulting from site use.
- Users can interact through forums or comment sections. Team Margeride reserves the right to delete content violating French law, including personal data protection rules. Legal action may be taken against messages that are racist, defamatory, injurious, or pornographic.
5. Redirection and Hyperlinks
- Linking to www.cosmetiquesdromazere.fr or part of it is strictly forbidden without written consent from Team Margeride. Authorized links are temporary and may be removed at any time.
- Team Margeride is not responsible for content accessed through external links.
6. Copyright & Intellectual Property
- Any reproduction, representation, adaptation, or commercial use of Team Margeride’s website elements (domain, images, logo, text, etc.) without written consent is prohibited.
- Unauthorized commercial exploitation or actions causing confusion or harm to Team Margeride may result in legal action for unfair competition or economic parasitism.
7. Product Photographs and Representations
All images representing products on Team Margeride’s site or partners are non-contractual and do not engage Team Margeride’s liability.
8. Jurisdiction
In case of disputes, and failing amicable resolution, conflicts related to the use of www.cosmetiquesdromazere.fr and its terms will be submitted to:
- Exclusive jurisdiction of the courts where Team Margeride is headquartered for disputes involving professional users;
- Competent courts under applicable rules for consumer or non-specific status users.
9. Complaints
All complaints must be sent to Team Margeride at Les Salles, 48600 Auroux, France. If no response is received within thirty (30) days, users may resort to mediation or alternative dispute resolution without prejudice to mandatory legal procedures.
Privacy Policy
Site Publisher:
Team Margeride, a SAS company, with headquarters at Les Salles, 48600 Auroux, France, registered in Mende (48).
SIREN Number: 880 348 222
Phone: 07 81 73 30 91
Email: contact@cosmetiquesdromazere.fr
Publication Director: Christian Favier
1. Personal Information Collected
We collect information when you register on our site, log into your account, make a purchase, participate in a contest, or log out. Collected information includes your name, email address, phone number, and/or credit card details. Additionally, we automatically receive and record information from your computer and browser, including your IP address, software and hardware details, and the page you request.
When making a purchase in our store, we collect personal information you provide, such as your name, address, phone number, and email.
While browsing our store, we also automatically receive your computer’s IP address, which provides details about your browser and operating system.
Marketing and email newsletters (if applicable): With your permission, we may send you emails about our store, partners, new products or services, and other updates.
2. Use of Information
All information we collect may be used to:
- Personalize your experience and meet individual needs;
- Provide personalized advertising content;
- Improve our website;
- Enhance customer service and support;
- Contact you via email;
- Administer contests, promotions, or surveys.
3. Consent
By using our site, you consent to our privacy policy.
– How do we obtain your consent?
When you provide personal information to complete a transaction, verify your credit card, place an order, schedule a pickup, or return a purchase, we assume you consent to collecting and using your information for that purpose only. If we request your data for other reasons, we will ask for your explicit consent with the option to refuse.
– How can I withdraw my consent?
If you change your mind after giving consent regarding your personal information, and no longer agree to our collection or use of it, you can notify us at any time by contacting contact@cosmetiquesdromazere.fr or by mail at Les Salles, 48600 Auroux, France.
4. Confidentiality
We are the sole owners of the information collected on www.cosmetiquesdromazere.fr. Your personal information will not be sold, exchanged, transferred, or given to another company without your consent, except as necessary to fulfill a request or transaction, such as shipping an order or processing a refund.
5. Disclosure of Personal Data
We do not sell, trade, or transfer personally identifiable information to third parties.
This excludes trusted third parties who assist us in operating our website or conducting business, provided they agree to keep information confidential. We may share information when investigating, preventing, or taking action regarding illegal activities, suspected fraud, potential threats to physical safety, violations of our terms, or as required by law. Non-private information may be shared with other parties for marketing, advertising, or other uses with your consent.
6. Protection of Personal Information
We implement a variety of security measures to protect your personal information. We use state-of-the-art encryption to protect sensitive data transmitted online. Offline, we secure your information and allow access only to Team Margeride employees who need it for specific tasks (e.g., billing or customer service). Computers and servers storing personal data are kept in a secure environment.
7. Use of Cookies
Our cookies improve site access and identify repeat visitors. They enhance the user experience by tracking and targeting interests. However, cookie usage is not linked to personally identifiable information on our site.
Terms and Conditions of Sale
Introduction
These terms and conditions of sale are concluded on the one hand by Team Margeride, with a share capital of €24,000, headquartered at Les Salles, 48600 Auroux, France, registered in the Mende Trade and Companies Register (48) under SIRET number 88034822200022, hereinafter referred to as “Team Margeride” and operating the website www.cosmetiquesdromazere.fr, and on the other hand, by any individual or legal entity wishing to make a purchase via the website www.cosmetiquesdromazere.fr, hereinafter referred to as “the Buyer”.
1. Purpose
These terms and conditions define the contractual relationship between Team Margeride and the Buyer, as well as the conditions applicable to any purchase made through the website www.cosmetiquesdromazere.fr. By purchasing a product through this site, the Buyer accepts these terms and conditions of sale without reservation, acknowledging that they have read them prior to placing the order. Before any transaction, the Buyer declares that purchases on the website are strictly personal and unrelated to their professional activity, and that they have the legal capacity to enter into this contract.
Team Margeride reserves the right to modify these terms and conditions at any time to comply with new regulations or improve website usage. Therefore, the applicable terms will be those in force on the date of the Buyer’s order.
2. Products
The products offered are those listed on the website www.cosmetiquesdromazere.fr, subject to stock availability. Team Margeride reserves the right to modify the product range at any time. Each product is presented with a description of its main technical characteristics. Photographs are as accurate as possible but are not contractual and do not bind Team Margeride.
The sale of products on the site is intended for buyers residing in countries that fully permit the entry of these products.
3. Pricing
Prices listed on the product pages are in Euros (€) and include all taxes (TTC), reflecting the VAT rate at the time of order. Any changes in VAT may affect product prices.
Team Margeride reserves the right to modify prices at any time without justification, provided that the price listed on the day of order is the one applicable to the Buyer.
Prices do not include any delivery charges, which may be added if delivery is deemed necessary by Team Margeride.
4. Payment & Orders
Before placing an order, the Buyer must create an account on the website www.cosmetiquesdromazere.fr.
To place an order or access their account (order status, profile, etc.), the Buyer must log in with their personal information.
Team Margeride allows payment in several steps via credit card (through Stripe):
The Buyer selects desired products in the cart and can modify quantities or references if needed.
Next, the Buyer chooses the payment method, reviews all information, accepts the terms and conditions by checking the corresponding box, and validates the order.
The Buyer is then redirected to Stripe’s secure interface to enter card details. Once payment is accepted, the order is recorded, and the contract is finalized. Card payments are irrevocable. In case of fraud, the Buyer can request a cancellation; sums paid will be refunded. The cardholder’s liability is not engaged if the payment was fraudulently made remotely without card use. Refunds for fraudulent transactions are handled by the bank within one month of a written dispute.
Order confirmation implies acceptance of these terms, acknowledgment of understanding them, and renunciation of the Buyer’s own purchase conditions. Provided data and confirmation serve as proof of the transaction. If the Buyer provided an email, confirmation will be sent electronically.
To contact Team Margeride, the Buyer may use the following: mail to Les Salles, 48600 Auroux, France; email at contact@cosmetiquesdromazere.fr; contact form; or phone 07 81 73 30 91.
5. Retention of Title
Team Margeride retains full ownership of sold products until full payment, including principal, fees, and taxes.
6. Withdrawal
Upon receipt, the Buyer must verify the conformity of the package and products. Conformity means all ordered products are present, match the order, and are in apparent good condition. Any anomaly should be reported to the collection site or Team Margeride customer service.
a) Withdrawal Period
In accordance with legal provisions, consumers have 30 days from delivery to exercise their right of withdrawal. Note: exchanges are not permitted; only withdrawal is allowed.
b) Exclusions
The right of withdrawal does not apply to:
- Fully performed services with prior consent, where the consumer loses withdrawal rights;
- Sealed goods that cannot be returned for health or hygiene reasons if unsealed;
- Goods that are inseparably mixed with other products.
c) How to Withdraw
Buyers can withdraw by:
- Printing, completing, and sending a withdrawal form;
- Writing a letter expressing intent to withdraw;
- Contacting customer service at 07 81 73 30 91.
The withdrawal document must include at minimum the Buyer’s name and order number. Products must be returned at the Buyer’s expense in original packaging with invoice/proof of purchase. Opened, incomplete, damaged, or dirty items will be returned to the Buyer.
d) Return Conditions
Consumers must return goods within 14 days after communicating their withdrawal decision, unless the company offers pickup. For items under 30 kg, the Buyer may use postal services. For heavier or bulky products, contact customer service to arrange pickup. Delivery costs for returns are borne by the Buyer. Refunds for original shipping are proportional to returned items.
e) Refund Method
Team Margeride will refund amounts within 14 days of notification of withdrawal, subject to receiving the returned goods or proof of shipment. Refunds will be made via the original payment method. Promotional benefits are refunded at actual paid price.
7. Order Processing
a) Information Provided
The Buyer is responsible for the accuracy and completeness of order information.
b) Order Tracking
The Buyer can track order status on www.cosmetiquesdromazere.fr or request detailed order information from customer service for orders over €120.
8. Warranties
All products are covered by the legal warranty under articles 1641 et seq. of the French Civil Code. Non-conforming products can be returned, exchanged, or refunded within 30 days of delivery.
9. Liability
Team Margeride is only obliged to use reasonable efforts in online sales. It is not responsible for Internet-related issues such as data loss, intrusions, viruses, service interruptions, or other involuntary problems.
10. Dispute Resolution
These terms of online sale are governed by French law. For any disputes, the competent court is the Tribunal of Mende (48).
Made in France
Camel farm in Lozère (48)
Fast delivery
Delivery from 48 hours depending on the shipping method
Secure payments
Your information is 100% secure
Customer service
from 9am to 6pm, Monday to Friday
cosmetics
with camel
milk
I want to contact the Dromazère team
